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Space Support | JetBrains
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FAQ
General Questions
What is JetBrains Space?
Support Workflow and Response Time SLA
EAP & Pricing
Where can I learn about future Space pricing?
What plan do I start with if I join the EAP?
When will Space come out of the EAP?
Is the announced pricing final?
How do we transfer from the EAP to Space 1.0?
Installation and Maintenance
Are there any backups made in the cloud? How easy is it to restore?
Do you have experience running Space at organizations of different sizes? What is the maximum?
If I run out of resources, how do I get more?
Adoption
How difficult is it to limit functionality/access to data to persons who have the necessary rights?
Is this only for software companies, or does it have other features everyone can take advantage of?
How can I make it work with external contributors and/or organizations?
JetBrains Product Comparisons
Why would I choose Space over Upsource, YouTrack and TeamCity?
Does this mean TeamCity/YouTrack/Upsource are no longer supported?
Is there an upgrade from Upsource/TeamCity/YouTrack to Space?
Privacy & Security
Security
Service Updates
Incident Reports
Incident Report — 19 June 2020
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