How do I get logs from the Space desktop app?
Sometimes our support engineers may need additional details in order to investigate the issues related to the Space desktop app. In such cases, we kindly ask you to provide logs and configuration files.
Below are the paths to the directories where these files are located on supported operating systems:
| Logs | Configuration | |
| Windows | C:\Users\<Current User>\AppData\Roaming\JetBrains Space\logs\main.log | C:\Users\<Current User>\AppData\Roaming\JetBrains Space\jetbrains-space.json |
| Linux (snap) | ~/snap/space/current/.config/JetBrains Space/logs/main.log |
~/snap/space/current/.config/JetBrains Space/jetbrains-space.json
|
| Linux (AppImage) | ~/.config/JetBrains Space/logs/main.log | ~/.config/JetBrains Space/jetbrains-space.json |
| macOS | /Users/<Current User>/Library/Logs/JetBrains Space/main.log | /Users/<Current User>/Library/Application Support/JetBrains Space/jetbrains-space.json |
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