Unable to authenticate

gettin "Incorrect username or password" error in both web/app. Resetting password process lets me in, but if I logout - can't login again.

1 comment

Oleg - hi,

Thank you for reaching out to us!

Could you please try to log in via a browser in incognito mode without using password managers/autocomplete/etc.?

If it doesn't work, please file a support request here https://jb.gg/space-support  so we can investigate your case more privately.

Looking forward to hearing from you soon!


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