Unable to authenticate
gettin "Incorrect username or password" error in both web/app. Resetting password process lets me in, but if I logout - can't login again.
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gettin "Incorrect username or password" error in both web/app. Resetting password process lets me in, but if I logout - can't login again.
Please sign in to leave a comment.
Oleg - hi,
Thank you for reaching out to us!
Could you please try to log in via a browser in incognito mode without using password managers/autocomplete/etc.?
If it doesn't work, please file a support request here https://jb.gg/space-support so we can investigate your case more privately.
Looking forward to hearing from you soon!