Space Support | JetBrains

My jetbrains space not loading in firefox with error "The application failed to load. Try again"

Created October 04, 2022 05:41

Browser Firefox 105.0 (64-bit), OS: Ubuntu. When I try to enter my https://zanshee.jetbrains.space after about a minute I see an error in the console:

Uncaught

Object { "message_8yp7un$_0": "DateTimeException: Unknown time-zone ID: Europe/Kyiv", "cause_th0jdv$_0": {…}, stack: "n/</e.captureStack@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:675748\nRi@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:417109\nIi@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:417249\nLi@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:417390\nn/</h$.IllegalArgumentException_init_dbl4no$@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:677364\nge@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:115599\ni/qi.prototype.of_61zpoe$@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:140044\nFl@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:17441819\nI$@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:17545449\nH$@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:17546180\nhm@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:17547357\n8035/<@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:17581795\n8035@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:17582048\n__webpack_require__@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:21833764\n18289@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:12941379\n__webpack_require__@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:21833764\n88350@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:11275801\n__webpack_require__@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:21833764\n__webpack_exports__<@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:21847466\n__webpack_require__.O@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:21834265\n@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:21847536\n@https://assets.service.jetbrains.space/static/113510/br/index.d736ee30b8b070b083b3.js:1:21847624\n", name: "IllegalTimeZoneException" }



 index.d736ee30b8b070b083b3.js:1:140044

And "The application failed to load. Try again" in browser tab. Attempts to clear cookies, cache, go in incognito mode did not give anything. At the same time, for the test, I even installed Google Chrome. Everything works in it. It is very inconvenient to use another browser for one tab.

1 comment

Margarita Kolotilova

Created October 04, 2022 09:05

Viktor - hi, Thank you for reaching out to us! We already have a fix for this case internally, and it will be applied to the cloud with the next deployment, although there is no exact ETA for that. I apologize for the inconvenience, please use another browser or Space desktop application. Thank you for your desire to make Space better! Please do not hesitate to report any issues you see. Margarita Kolotilova JetBrains http://www.jetbrains.com The Drive to Develop

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