Approve Permissions for Application in "Main" Channel not working. Channel.Admin is SpaceApp?

Hi,

we previously had an application running that was able to post messages to the main channel. I already filed a bug that the servers responds with a 500 when the application does not have the permission "View Messages".

Now, I wanted to update the applications permission with "View Messages". From now on, the channel shows a "approve" button to approve the newly added permission for the channel. Unfortunately, there are no "reject" or "approve" buttons available, see screenshot:

When trying to grant the permissions via API Playground, I get the following response:

{
  "error": "permission-denied",
  "error_description": "Permission is not granted: Channel.Admin"
}

Using API Playground to see who is the Channel Admin and the responds is:

{
  "name": "JetBrains Space",
  "details": {
    "className": "CBuiltInServicePrincipalDetails",
    "name": "JetBrains Space",
    "key": "SpaceApp"
  }
}

I'm also not able to add myself as channel admin, because I don't have enough permissions for that.

What can I do to get this application running again in that channel?

Thank you for your help.

Best regards
Norbert

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3 comments

Norbert, thanks for reporting! We'll investigate this case and let you know about the results. Meanwhile, could you please clarify if you're an admin of this Space organization? Are you referring to the default general channel? If so, has it been renamed?

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Pavel Boger , thx for getting back to me.
I am definitely admin of the Space organisation (we're on-premise). And yes, I'm referring to the default general channel and I renamed it. Is that an issue?

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Norbert, thanks for clarifying. Our team will investigate what might be the root cause of such behavior, and I'll get back to you once we have anything to share. Please stay tuned.

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