Video Download Support, and Support for More Video Formats

When we share a video file in chat, there doesn't seem to be any way for the person receiving the video to download it (it can only be viewed directly in the chat). Having a video download option, especially in the desktop client, would be very helpful for us.

We've also noticed that .MOV files don't play directly in the app, and .MP4 files in HEVC format often appear with a play button but don't actually play (only black video is shown).

Our internal workflow reason for both of these requests is that we are an app developer (of a motion graphics app), and internally we give a lot of UX feedback in the form of screen recordings. On iOS, these are MOV files in HEVC format, which don't play properly. We also share videos exported from our app in the development team (for example, during engine development) and being able to download the file for further analysis when debugging export issues it critical (currently, if the file needs to be downloaded, we are uploading it to Google Drive and then sharing a link in the chat, which is an extra step we'd prefer was not necessary).

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2 comments

Hi Matt, thanks for your feedback! 

We'll add the option to download videos directly from the player in future releases, so please stay tuned. Meanwhile, there's still a way to download videos in a Web version of the app: Right Click on the Player -> Open Video in New Tab.

As for handling MP4 videos with HEVC codec, here's the link to the issue, please feel free to subscribe to the further updates: https://youtrack.jetbrains.com/issue/SPACE-12984

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Thank you! I added a note on that issue as well, in case the context is helpful.

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