Migrate YouTrack issues to Space


I am trying to migrate the issues from a YouTrack instance to Space (https://www.jetbrains.com/help/space/import-issues.html). Unfortunately, downloading the docker container fails with an 403 error:

docker: error parsing HTTP 403 response body: invalid character '<' looking for beginning of value: "<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<Error><Code>AccessDenied</Code><Message>The ciphertext refers to a customer master key that does not exist, does not exist in this region, or you are not allowed to access.</Message><RequestId>X161M5SCF38JQW30</RequestId><HostId>K38dWhuO/kL2UwV+G9UVUP9aRtathYs1NOYu1GGZYk9+caWk1VvY4BbqTRNQCWbFL9lL3X09aOg=</HostId></Error>".
See 'docker run --help'.

It appears that a docker image the final docker image is based on is not accessible. Is this a temporary issue or am I doing something wrong?
Thank you for your help!


Hi Niklas,

Did you update the arguments for the docker run command? Could you please trim or hide tokens and share the command here? 




Hi Oleg,
the issue was, that simply running

docker run public.registry.jetbrains.space/p/space/containers/space-issues-import:latest

which downloads the docker images resulted in a 403 error. Running this command again now, was successful. So I suppose a server with the image was offline, or an image at my end was corrupt.

I will now try to migrate the issues. This thread can be closed.


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